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Date/Time: Wed, 27 Nov 2024 06:48:47 +0000



Post From: S&P Indices data feed - $SPX, $INX

[2014-07-27 03:53:56]
Sierra Chart Engineering - Posts: 104368
1. You are running an older version of Sierra Chart.

Update Sierra Chart by selecting Help >> Download Current Version.

You need to be on the newer versions, to ensure that the symbol mapping works correctly and you see all of the available symbols in File >> Find Symbol.



2. $SPX requires the CBOE Indices exchange. Refer to:
https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#CashIndexes

As far as a refund goes, the actual man-hours cost of refunding an exchange fee will far exceed the 3.25 USD. So you would get nothing returned. Unless we have made a mistake on our side, a refund is not issued.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-07-27 04:17:01