Support Board

Date/Time: Mon, 16 Sep 2024 19:12:24 +0000

Post From: ERROR - Sierra Chart closing with CloseSocket call and Graceful close

[2024-06-28 16:44:07] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 34450
Those messages are normal, it just means that the process completed what it needed to do and closed. If you are seeing frequent disconnections/connections in the software (not in the log, but actually see the Status Bar going to red then back to green, or a downloading of historical data occurring often) then this would be caused by having a bad symbol somewhere that Rithmic does not like. You would need to find and remove that symbol from where it is located. Refer to the following for all the places to look for symbols: Chart Data and Chart Data Files: Cleaning Up Old and Unused Symbols for Efficiency For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing