Support Board
Date/Time: Wed, 27 Nov 2024 23:16:48 +0000
Post From: Dom not displaying resting ask orders correctly
| [2024-06-28 15:23:30] |
| JBERLIN - Posts: 7 |
|
Hello, starting a couple days ago my NQ dom randomly started not displaying the resting ask orders correctly. all my other 7 doms look OK so my guess is that it's something to do with my settings but I can't find anything I might have accidentally changed. This is what I've tried so far: 1. uncheck use custom symbol settings values in global symbol settings, then use update from server button 2. edit-> delete all data and download 3. manually reset all NQ symbol settings under chart settings and also under global symbol settings 4. update to latest version of SC This is what I modified in symbol settings (both in chart settings and global symbol settings). note if I switch everything back to default it displays incorrectly in a different way -price display format to "1" -tick size to "1.0" -market depth combine increment in ticks to "1" This is only affecting my Topstep account, for which I use denali data but route through rithmic per this forum post: Understanding Sierra Chart with Topstep If I connect to my data feed through Amp and keep all the symbol settings the same the NQ dom works as it should. so my best guess is it's just some hiccup with rithmic but I'm not sure if there is anything that can be done to fix it. the curious thing is sometimes when I disconnect and reconnect to the rithmic data feed, it will display completely fine but after 10 seconds then will go back to being screwed up NQ DOM compressed https://www.sierrachart.com/image.php?Image=1719582248506.png NQ DOM uncompressed https://www.sierrachart.com/image.php?Image=1719582301238.png |
 Jigsaw DOM.Cht - Attached On 2024-06-28 15:23:26 UTC - Size: 33.34 KB - 161 views |