Support Board
Date/Time: Sun, 24 Nov 2024 04:32:32 +0000
Post From: Ver las cuarenta acciones del Indice Dax
| [2024-06-28 13:32:25] |
| John - SC Support - Posts: 36238 |
|
From Google Translate: Dear Sirs;
I have contracted the 1st package and I also have the Denali exchange Eurex data contracted. I cannot see any of the forty shares of the Dax Index either in real time or delayed. Tell me what I should do or what package I should hire to be able to access these actions in real time. All the best. Everything on your account looks good. Are you saying you are not able to get data for the symbol FDAXU24-EUREX? If you are not getting data for FDAXU24-EUREX, then we would need to see your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |