Login Page - Create Account

Support Board


Date/Time: Thu, 19 Sep 2024 01:02:29 +0000



Post From: Problems after update

[2024-06-26 14:43:19]
Sierra_Chart Engineering - Posts: 16412
This is the problem. This is extraordinarily difficult for us to track down the problem without a dump. It really is impossible for us to know the cause. And we are highly suspicious this is the fault of the operating system, or the compiler.

We have seen an issue like this going on for years among some users intermittently. We suspected, it related to too much stack space being used but that never made any sense. It just never made sense. And web reduced the space being used, and never heard about it for a long time. But that may have just simply been chance that that was the case. These versions where you are experiencing the problem have even more reduced stack space. There should never be a problem though to begin with.

And we are never ever ever able to reproduce the problem. At this time we have three users reporting the problem.

Does anyone else experience this issue?

The dump file you attached before, are you sure, it was created when this problem occurred? If so, we will try to figure out what revision it is associated with.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-06-26 14:45:04