Login Page - Create Account

Support Board


Date/Time: Mon, 16 Sep 2024 19:25:46 +0000



Post From: After update text in drawing tool disappears

[2024-06-20 22:09:19]
Sierra_Chart Engineering - Posts: 16387
This is not true:
I am more than certain the organization gives little concern for the customer experience

We have done a lot of work on this issue, and we will be still working on it. We just have been unable to reproduce yet. It is on our list of things to be working on. And it is a high priority.

This will be solved in the next release:
With this update I have this problem and now all of the drawing properties are this tiny black grid that makes it extremely difficult to find the settings I am looking for and in some instances the settings that were there before are not there.
And also this problem should only be an issue with a new chart and where you have not resized the chart drawing properties window. The size that you see is based upon the selected tab rather than the first tab.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-06-20 22:12:00