Support Board
Date/Time: Sun, 24 Nov 2024 08:39:43 +0000
Post From: Chart Hang | Symbol: GCQ24 | Downloading Historical Data Bars may not appear until done
| [2024-06-20 15:26:09] |
| Sierra_Chart Engineering - Posts: 17154 |
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We have had many reports today, of Internet connectivity issues in Asia. This is not related to our systems or our Internet connectivity in the US. This is in Asia. You may be affected by that. Hopefully the problem clears up soon. We also have new addresses for you to use. See below. Set this setting: Sierra Chart Server Settings: CME Exchange Data Feed Server Address and Port Override (Global Settings >> Sierra Chart Server Settings >> General >> Special) And this setting: Sierra Chart Server Settings: CME Exchange Data Feed Historical Server Address Override (Global Settings >> Sierra Chart Server Settings >> General >> Special) To either one of these server addresses: DS32.sierracharts.com or DS32-2.sierracharts.com You also need to reconnect with File >> Reconnect. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-06-20 15:26:18
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