Support Board
Date/Time: Sun, 24 Nov 2024 08:17:01 +0000
Post From: Rithmic "prop" order issues
| [2024-06-20 08:52:44] |
| Sierra_Chart Engineering - Posts: 17154 |
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Yes we can offer insight. These are Rithmic issues. They are not at all on the Sierra Chart side. The particular interface Sierra Chart user to Rithmic that was developed by Rithmic, is not used by other programs. We cannot solve these problems. Our recommendation is to stop using Rithmic. We can refund remaining usage time, but you only have 8 days, and that is below the amount we would refund. We cannot provide any further help. These are very common problems, and our support board is full of these problems getting reported every single week. Sierra Chart is 100% perfect and stable in this regard. These are strictly issues on the Rithmic side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-06-20 09:05:30
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