Support Board

Date/Time: Mon, 16 Sep 2024 19:12:47 +0000

Post From: technical 'issue'

[2024-06-19 18:12:19] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 34451
There is one setting that forces a reconnection at a set time. Refer to the following: Advanced Service Settings: Reconnect (Global Settings >> Advanced Service Settings) Otherwise, the only reason this would occur is if you are adding a study or making some kind of modification that would require the chart to need to recalculate. It is also possible that a custom study is doing this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing