Support Board
Date/Time: Sun, 24 Nov 2024 07:59:07 +0000
Post From: Sierra has lost connectivity to my brokerage account
| [2024-06-19 10:18:44] |
| User393303 - Posts: 5 |
|
Thank you! Apologies for wasting your time! I have turned off the trade simulation mode (see first line of service log below!) and can now initiate a trade. I have always been able to toggle between SIMS and my AMP account so I guess that has now changed since the update, is that right? Lines from the trade Service log below: The first line is when I have the AMP account selected, the second is when I have the Sim mode 2024-06-18 09:17:18.905 | Trade Order Error - Cannot submit non-simulated order when in Trade Simulation Mode. Internal Order ID: 12754. Service Order ID: (none). Symbol: F.US.EPU24. Account: 165278 * 2024-06-18 09:17:40.239 | TradeActivity files query time: 2.478340 seconds. Entries: 18. Current queries: 1 |