Support Board
Date/Time: Sun, 24 Nov 2024 07:42:52 +0000
Post From: Sierra has lost connectivity to my brokerage account
| [2024-06-18 12:53:33] |
| Sierra_Chart Engineering - Posts: 17154 |
|
The connectivity to CQG is fine. And also for market data. We want you to submit an order and then provide us lines from the Trade Service Log so we can see if there is a rejection: Support Board Posting Information: Providing Lines From Trade Service Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |