Support Board

Date/Time: Thu, 19 Sep 2024 02:02:58 +0000

Post From: Rithmic/APEX Data Lag

[2024-06-17 14:03:54] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 16412
There are issues with Rithmic order handling with the interface Sierra Chart uses to Rithmic . This is not an issue on the Sierra Chart side. Our recommendation when this happens is to do the following in this order: Select Trade >> Refresh Trade Data from Service If that does not resolve the issue then: Select File >> Reconnect Also regarding this: 2024-06-17 09:44:58.986 \| Trade activity files set size: 2175 That is a larger number of files. So refer to: Trade Activity Log: Trade Activity Not Displaying or Clearing (Improving Trade Activity Query Performance) This is unrelated to the problem though. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-06-17 14:05:25