Support Board
Date/Time: Tue, 22 Apr 2025 03:33:54 +0000
Post From: Rithmic/APEX Data Lag
| [2024-06-17 13:56:08] |
| User753526 - Posts: 57 |
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Hi. My data feed fom Sierra/Denali is still good. Today I have a question on slow Rithmic execution. I have just had a trade open, clicked 'flatten' and on Rithmic, the trade closes but on Sierra it appears to stay open with 'Order Pending' on the position indication on the chart. After some time I then get positions in the opposite direction. I have to close Sierra and reopen it to clear the 'pending orders'. Is there something I can do on the Sierra Chart side for this or is this a Rithmic issue as it seems to be processing and receiving ok on Rithmic side but a message to return to Sierra Chart to say the order has closed seems to be missing. This is todays Message Log 2024-06-17 09:44:58.986 | Trade activity files set size: 2175 2024-06-17 09:44:59.034 | Created the DTC Protocol server. 2024-06-17 09:44:59.035 | DTC Protocol Server listening on port 11099. 2024-06-17 09:44:59.035 | Reading Internal Order ID file. 2024-06-17 09:44:59.063 | Reading Trade Orders file. 2024-06-17 09:44:59.064 | Reading Trade Positions file. 2024-06-17 09:44:59.064 | Reading Trade Account Data files. 2024-06-17 09:44:59.065 | Software version: 2643 64-bit 2024-06-17 09:44:59.065 | Primary Thread ID: 21200 2024-06-17 09:44:59.065 | Usage end date: 2024-07-09 2024-06-17 09:44:59.065 | Enabled for: Advanced Features 2. 2024-06-17 09:44:59.065 | Enabled for: Sierra Chart Historical Data Service. 2024-06-17 09:44:59.065 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-06-17 09:44:59.065 | Enabled for: Delayed Denali Exchange Data Feed. 2024-06-17 09:44:59.065 | Enabled for exchange2: CME 2024-06-17 09:44:59.065 | Enabled for exchange2: COMEX 2024-06-17 09:44:59.065 | Enabled for exchange2: NASDAQ Global Indexes 2024-06-17 09:44:59.065 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-06-17 09:44:59.065 | Current selected Data/Trading service: Rithmic Direct - DTC 2024-06-17 09:44:59.065 | Custom symbol settings values: enabled 2024-06-17 09:44:59.065 | Chart Update Interval: 500 2024-06-17 09:44:59.065 | Intraday Data Storage Time Unit: 0 2024-06-17 09:44:59.065 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-06-17 09:44:59.065 | 2024-06-17 13:44:59 Local computer time in UTC 2024-06-17 09:44:59.065 | 2024-06-17 09:44:59 Local computer time in SC Time Zone 2024-06-17 09:44:59.065 | 2024-06-17 13:44:57 Server time in UTC 2024-06-17 09:44:59.065 | Local computer UTC time and Server UTC time difference: 1 seconds. 2024-06-17 09:44:59.065 | Program path: C:\SierraChart - APEX\ 2024-06-17 09:44:59.065 | Data Files path: C:\SierraChart - APEX\Data\ 2024-06-17 09:44:59.065 | OS Version Number: 10.0 Date Time Of Last Edit: 2024-06-17 14:04:42
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