Support Board

Date/Time: Fri, 18 Oct 2024 06:17:26 +0000

Post From: Orders don't cancel

[2024-06-14 17:46:34] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 16656
What do you mean by simulated orders?: , I have an issue with my simulated orders not cancelling. I Are these Rithmic orders? Looks like it from the screen image you provided. All of these issues in the above three posts, are Rithmic issues. We cannot help with them other than to recommend selecting File >> Reconnect. These are strictly Rithmic issues that are outside of the control of Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-06-14 17:47:51