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Date/Time: Sun, 24 Nov 2024 09:57:52 +0000



Post From: Orders are not being sent

[2024-06-14 14:07:25]
Sierra_Chart Engineering - Posts: 17154
This definitely should not be associated with a particular version.

We just did a test now and see no problem with order submission on the latest version. For example, try submitting orders to the Trading Evaluator service:
Simulated Futures Trading Service

Let us know if you have any issue submitting orders to that service. It is the very same interface to that service that is used to Rithmic.

Also tell Rithmic, the date and time of the order and the account. So they can look into this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-06-14 14:15:08