Support Board
Date/Time: Sun, 24 Nov 2024 07:02:28 +0000
Post From: Sierra Chart Internet Connectivity Related Issues
| [2024-06-14 08:06:27] |
| Sierra_Chart Engineering - Posts: 17154 |
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Our new Lumen connection, was installed Thursday evening for our US West Coast location. Very happy, that Lumen was able to deliver that very quickly. No one was able to do this but them. We are going to switch over DS13 (For crypto data, US west coast relay for CME data, market statistics, Forex/CFD data) during the middle of the day today. It will just take a few minutes. Will not be a problem because we have other servers, users will be automatically switched to. We will also be moving our web services over, this evening. So this will solve, the problem with our web services like slow Sierra Chart program updates if you have are in an affected area around the world (outside of the US), related to the Cogent issue. And for crypto data, market statistics, Forex/CFD data, this will be the first server, that is now off of Cogent. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-06-14 08:09:48
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