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Direct MessagesDate/Time: Mon, 16 Sep 2024 19:23:16 +0000
Post From: Rithmic connection error - permission denied
| [2024-06-14 07:15:52] |
| Sierra_Chart Engineering - Posts: 16387 |
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We have been thinking about this and we want to make sure we provide all of the information as to possible problems that we are able to help with. With the particular DTC protocol encoding that Rithmic is using, your Rithmic username and password must not be longer than 31 characters. They can be 31 characters or less. But not more than that. If your Rithmic username or password are 32 characters or greater, this will lead to a permission denied error. The documentation has been updated regarding this. Yes and we apologize, for not giving you instructions on how to do this: one more question to add to this though: Since I am using Denali shouldnt the charts update nonetheless?
Here they are: To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |