Support Board

Date/Time: Thu, 19 Sep 2024 01:51:49 +0000

Post From: Rithmic/APEX Data Lag

[2024-06-13 18:31:09] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 16412
We made it very clear to the data center not to be using Cogent, for routing to Thailand. We hope that this will not happen again. And we are also adding our own Lumen connection. This is not likely to be operational though until about 5 to 6 weeks from now. Possibly sooner. And for the record, we checked a Zayo connection that we have in the CME data center. They also use Cogent routing to your IP. We also checked with AT&T and AT&T is also using Cogent in some cases. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing