Support Board
Date/Time: Tue, 22 Apr 2025 03:00:44 +0000
Post From: Rithmic/APEX Data Lag
| [2024-06-13 18:31:09] |
| Sierra_Chart Engineering - Posts: 19290 |
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We made it very clear to the data center not to be using Cogent, for routing to Thailand. We hope that this will not happen again. And we are also adding our own Lumen connection. This is not likely to be operational though until about 5 to 6 weeks from now. Possibly sooner. And for the record, we checked a Zayo connection that we have in the CME data center. They also use Cogent routing to your IP. We also checked with AT&T and AT&T is also using Cogent in some cases. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |