Support Board
Date/Time: Sun, 24 Nov 2024 11:16:19 +0000
Post From: Unable to see full market depth for limit orders on bid size/buy column
| [2024-06-13 15:51:57] |
| John - SC Support - Posts: 36238 |
|
The only reason this would occur is that you have the option for "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds" set to "No". Change this to "Yes" and then select OK to close that window and then select "File >> Reconnect". When you are connected to APEX(Rithmic) you will then be getting the data from our Denali Exchange Data Feed. With the setting above set to "No", then you would be getting the data from Rithmic. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |