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Date/Time: Sun, 24 Nov 2024 04:42:15 +0000



Post From: Rithmic connection error - permission denied

[2024-06-13 05:27:14]
maxm1987 - Posts: 115
Hello support,

before I explain the problem and you pointing me to the help section, here is what I already tried but didnt work.

Rithmic Trading Platform Service
Rithmic Trading Platform Service: Permission Denied Resolution Procedure

I also tried switching the APEX servers. APEX support told me my credentials are valid and directed me to you. I also tried to contact Rithmic support but have nothing heard from them. I also sent you the window log.

The error message says "connection error message from service: rithmic direct (...): permission denied"

Attached is a screenshot of my data/trade service settings for rithmic.

I am clueless as to why this is happening.
imageScreenshot 2024-06-13 072544.png / V - Attached On 2024-06-13 05:25:57 UTC - Size: 42.11 KB - 77 views