Support Board
Date/Time: Sun, 24 Nov 2024 06:32:20 +0000
Post From: Sierra Chart Internet Connectivity Related Issues
| [2024-06-10 23:03:28] |
| Sierra_Chart Engineering - Posts: 17154 |
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We want to update this thread, and say that we know about the poor connectivity to our web services for some users affected by the Tata de-peering by Cogent. This is going to be users outside of the United States. Like updating Sierra Chart, taking a long time. The web services, will be running on a new connection we expect by June 17. It will be Lumen connection we expect. ds13 will also be running on that same connection. These particular services all run out of Las Vegas. So ds13.sierracharts.com can be used for anyone on the West Coast or Asia or Australia. We do not recommend using this particular server now until we get the new connectivity in place. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-06-10 23:04:01
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