Support Board
Date/Time: Sun, 24 Nov 2024 10:59:08 +0000
Post From: sub instance not able to get realtime data
| [2024-06-10 20:02:14] |
| John - SC Support - Posts: 36238 |
|
A single Sierra Chart installation can only connect to one trading service at a time. If you have multiple accounts at that trading service, then you can access those multiple trading accounts through the Trade Window. Refer to the following: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) If you want to connect to multiple trading services at the same time, then you would need to have separate Sierra Chart installations. Where each installation is then connected to a particular trading service. Refer to the following for how install separate Sierra Chart installations: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart Note that if you are using data from our Denali Exchange Data Feed, then you can only get data to three different installations on the same computer. And you can only get data to two different computers if you pay for this ability. Refer to the following: Denali Exchange Data Feed: Connections For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |