Support Board
Date/Time: Wed, 27 Nov 2024 04:42:09 +0000
Post From: some charts not updating
| [2014-07-23 18:52:58] |
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This is not making sense. Select Help >> Accept Remote Assistance on the menu. Press Yes. Within a few seconds you will see a Team Viewer window with an ID and password. Send us both the ID and password through an Account Support Ticket: https://www.sierrachart.com/usercp.php?page=SupportTickets When we connect to your desktop, go to one of the charts that is not updating. Actually to make this easier for us, it would be best if you close all of your Chartbooks and open just 1 ZB chart so we can look at that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-07-23 18:54:06
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