Support Board

Date/Time: Fri, 18 Oct 2024 06:15:25 +0000

Post From: Orders don't cancel

[2024-06-07 21:32:52] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 16656
Our strong overwhelming recommendation is do not use Rithmic! Once again do not use Rithmic. If you have to use Rithmic, and you do not want the problem then please discontinue the use of Sierra Chart. We cannot help at all with this. This is strictly a Rithmic issue. It is clear from the log, there are not acknowledgments to your order commands from the Rithmic system. It could be due to connectivity but we have no control over that. This is a common problem we see with Rithmic. We have two alternatives of our own, to Rithmic: Teton Order Routing Simulated Futures Trading service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-06-07 21:34:03