Support Board

Date/Time: Fri, 18 Oct 2024 06:17:57 +0000

Post From: Orders don't cancel

[2024-06-07 13:59:57] Link To Thread - Link To Post [Go To First Post]
Mr.Adio - Posts: 18
I have the issue that sometimes my orders doesnt get cancelled or modified. i just cannot understand why, the issue isn't with my internet because i already had this problem from 3 different places & even when i was on vacation. it isn't the broker either, i already had different ones too & the same issue. Today i lost 800$ because sierra didnt send the Stopp-loss, how can something like that happen? i was pressing cancel & flatten like crazy but nothing worked, why does this keeps happening? im sorry that im so direct but it really makes me angry to always have to fear that my positions doesnt work like i want them to. it really is annoying to always think hopefully this time it cancels my order or it triggers the Stopploss. just why? im paying good money yearly to have sierra work & i get screwed over by it! i added a picture from the log, please explain to me why this isnt working or i will change my software, i cannot bear any longer to get stressed out by something like this in an already emotional depending field. what can i do to prevent it, can i make some connection checks, make a simulation order or something?


Sierra Log.png / V - Attached On 2024-06-07 13:59:38 UTC - Size: 235.41 KB - 44 views