Support Board
Date/Time: Sun, 24 Nov 2024 06:13:10 +0000
Post From: Problems with Denali Data Feed
| [2024-06-06 19:56:20] |
| Sierra_Chart Engineering - Posts: 17154 |
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What time zone is that? That server and network is absolutely ready for live use. You also need to understand that we have no control over the path from your computer back to our network. This is that what we see: Tracing route to f-eh1-i.F.DE.NET.DTAG.DE [217.5.116.250]
over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 10.10.20.1 2 <1 ms <1 ms <1 ms 216-234-102-193.static.123.net [216.234.102.193] 3 <1 ms <1 ms <1 ms 69-39-66-242.static.123.net [69.39.66.242] 4 12 ms 11 ms 11 ms 63.243.136.49 5 11 ms 11 ms 11 ms if-bundle-54-2.qcore1.aeq-ashburn.as6453.net [216.6.87.84] 6 21 ms 21 ms 21 ms 80.156.160.86 7 13 ms 12 ms 12 ms was-sa3-i.WAS.US.NET.DTAG.DE [62.154.5.230] 8 95 ms 95 ms 94 ms mrs-sa1-i.MRS.FR.NET.DTAG.DE [62.154.5.234] 9 100 ms 100 ms 100 ms s-sa4-i.S.DE.NET.DTAG.DE [217.239.52.150] 10 103 ms 103 ms 103 ms f-eh1-i.F.DE.NET.DTAG.DE [217.5.116.250] First Cogent is being faulted now GTT. We do not have control over this. We would recommend contacting Deutsche Telekom about this. If there is a problem with the return path from your computer to our network, that is an issue because the packet acknowledgments are not being received and being dropped. This absolutely will cause a data feed to stop and there will be disconnections. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-06-06 20:04:29
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