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Direct MessagesDate/Time: Thu, 19 Sep 2024 00:58:45 +0000
Post From: Rithmic/APEX Data Lag
| [2024-06-06 16:20:00] |
| Sierra_Chart Engineering - Posts: 16412 |
|
We have some good news. We started a ticket with the data center, and told them about the routing problem to Thailand and how Cogent was being used. We asked them to use Lumen. The packets are now being routed over Lumen: Tracing route to 184-22-233-0.24.nat.sila1-cgn02.myaisfibre.com [184.22.233.216]
over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 10.10.20.1 2 <1 ms <1 ms <1 ms 216-234-102-193.static.123.net [216.234.102.193] 3 1 ms 1 ms 1 ms 67.214.125.195 4 <1 ms <1 ms 10 ms et-1-0-25.bar3.Detroit1.Level3.net [4.7.88.9] 5 8 ms 6 ms 6 ms ae2.3601.edge3.Chicago10.level3.net [4.69.206.246] 6 21 ms 21 ms 21 ms Tata-level3-Chicago10.Level3.net [4.68.72.170] 7 * 232 ms * if-ae-45-2.tcore2.ct8-chicago.as6453.net [64.86.79.12] 8 231 ms * 231 ms if-bundle-51-8.qcore2.sqn-sanjose.as6453.net [64.86.79.85] 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * 159 ms 160 ms if-et-1-2.hcore2.kv8-chiba.as6453.net [120.29.211.3] 13 234 ms * * if-ae-36.tcore1.svw-singapore.as6453.net [180.87.12.110] This is not the entire trace route because it was taking too much time but it goes to Singapore. Therefore, you can go back to ds32.sierracharts.com. And let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |