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Date/Time: Sun, 24 Nov 2024 12:31:22 +0000



Post From: Connection

[2024-06-05 15:30:48]
User585104 - Posts: 142
Hi there,

So I haven't mention it earlier but for the last 2-3 weeks my Denali connection as been unstable.

I have seen the internet connectivity post made by SC, so I have left you to fixing the issue and it appears to be resolved on your end, but it still persists for me. I dont mean only around news events, I mean constantly throughout every day.

I am in the UK, my issue is I get DD of up to 30 seconds, sometimes minutes, DD randomly of a few seconds that doesn't register on the DD meter in the chart header but there is no bid/ask change, message log window opening countless times throughout the day saying something about socket closed etc.

I am sure your response will be it is my internet connection but it works fine for everything else. Could you provide a way for me to test the connection?

*I have just had message log pop up again, so I am sending it you you via SC

Thank you
Date Time Of Last Edit: 2024-06-05 15:43:59