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Date/Time: Sun, 24 Nov 2024 10:31:23 +0000



Post From: Order Allocation issue across multiple accounts (Urgent)

[2024-06-04 15:22:30]
User92573 - Posts: 530
Dear Support

I have 8 charts all linked. There are 10 accounts listed.

Chart Trade (M) allows me to open >> Settings >> Order Allocation to Trade Accounts.

Here is the issue.

1) I add "all available accounts (List)" to the "Allocation Accounts (List)

2) On some charts I can add all 10 accounts to the Allocation List, on others the first account does not appear? Re-applying does not solve it. It is still missing.

In summary:

On some charts after selecting the first account in the list - using Button [Add] - does not add that selected account. All other listed accounts can be added. Just not the first.

However, when I submit an order from a chart that only shows 9 accounts in the list (first is not there) all 10 accounts are copied correctly despite the first account not showing as selected in the allocation list. Definitely a small code error.

Help appreciated.
Date Time Of Last Edit: 2024-06-04 15:29:53