Support Board
Date/Time: Sun, 24 Nov 2024 13:32:56 +0000
Post From: Clean charts showing delayed data by 3+ seconds
| [2024-06-03 15:09:04] |
| kellberga - Posts: 3 |
|
Today I started seeing a consistent 3 - 4 second data delay on all of my charts. I am seeing this in the chart header and confirm the data is behind with other sources. I've been using the same set of chartbooks with /ES and SPY (ESM24-CME & SPY-NQTV) for months and never had any data delay issues. To verify it wasn't something inefficient with my charts, I closed all my chartbooks, Created a new Chartbook and opened a clean candlestick Chart for ESM24-CME with no studies and I still got the same steady 3 second data delay. Changing the chart update interval didn't have any effect adjusting to 1 to 2 seconds. I went through the performance issues page and tried troubleshooting, also excluding it from my anti virus and disabling anti-virus, both had no effect. I also started loading other symbols in my empty chart and chartbook and every symbol I loaded (spy-nqtv, cost-nqtv, aapl-nqtv) all had the same consistent 3 - 4 second data delay. I've been using Sierra Chart for a few years now on the same high perfomance computer and never had any issues like this. Also tried updating to latest version and no effect. |