Support Board
Date/Time: Sun, 24 Nov 2024 14:05:21 +0000
Post From: Error - Denali Data Feed (Market Orders Data) Trading is not supported.
| [2024-06-03 14:05:25] |
| chingus - Posts: 9 |
|
I have reactivate my account yesterday and I am getting error message the Trading is not supported and also Restarting market orders data for symbol: TNU24-CBOT -> TNU24 Can someone from Sierra support team help to fix these issues? MinimumMarketByOrderQuantity: 0. Service code: cbot 2024-06-03 06:47:13.047 | Denali Data Feed (Market Orders Data) | Restarting market orders data for symbol: TNU24-CBOT -> TNU24 2024-06-03 06:47:13.047 | Denali Data Feed (Market Orders Data) | Starting market orders updates for: UBU24. MinimumMarketByOrderQuantity: 0. Service code: cbot 2024-06-03 06:47:13.047 | Denali Data Feed (Market Orders Data) | Restarting market orders data for symbol: UBU24-CBOT -> UBU24 2024-06-03 06:47:13.047 | Denali Data Feed (Market Orders Data) | Starting market orders updates for: ZBU24. MinimumMarketByOrderQuantity: 0. Service code: cbot 2024-06-03 06:47:13.047 | Denali Data Feed (Market Orders Data) | Restarting market orders data for symbol: ZBU24-CBOT -> ZBU24 2024-06-03 06:47:13.047 | Denali Data Feed (Market Orders Data) | Starting market orders updates for: ZNU24. MinimumMarketByOrderQuantity: 0. Service code: cbot 2024-06-03 06:47:13.047 | Denali Data Feed (Market Orders Data) | Restarting market orders data for symbol: ZNU24-CBOT -> ZNU24 2024-06-03 06:47:13.449 | DTC Client socket (2) | Socket gracefully closed by remote side. 2024-06-03 06:47:13.449 | DTC Client socket (2) | CloseSocket call. 2024-06-03 06:47:13.449 | Denali Data Feed (Market Orders Data) | Waiting for socket receive thread to end 2024-06-03 06:47:13.449 | DTC Client socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2024-06-03 06:47:13.449 | DTC Client socket (2) | Closed. 2024-06-03 06:47:13.449 | DTC Client socket (0) | CloseSocket call. 2024-06-03 06:47:13.449 | Denali Data Feed (Market Orders Data) | Disconnected from the server. 2024-06-03 06:47:13.449 | Denali Data Feed (Market Orders Data) | Data feed disconnected. Will reconnect in 2 seconds. 2024-06-03 06:47:15.441 | Denali Data Feed (Market Orders Data) | Connecting to the server ds32-2.sierracharts.com. Port 10060 2024-06-03 06:47:15.445 | DTC Client socket (2) | Creating socket. 2024-06-03 06:47:15.445 | DTC Client socket (2) | New receive buffer size: 0 2024-06-03 06:47:15.445 | DTC Client socket (2) | Connecting to IP: 67.214.125.4. 2024-06-03 06:47:15.513 | Denali Data Feed (Market Orders Data) | Network connection to server complete. 2024-06-03 06:47:15.513 | Denali Data Feed (Market Orders Data) | Starting socket receive thread. 2024-06-03 06:47:15.513 | Denali Data Feed (Market Orders Data) | Sending encoding request to server: Binary VLS. Compression: standard 2024-06-03 06:47:15.611 | Denali Data Feed (Market Orders Data) | Setting DTC encoding to Binary VLS 2024-06-03 06:47:15.611 | Denali Data Feed (Market Orders Data) | Sending logon request message. 2024-06-03 06:47:16.089 | Denali Data Feed (Market Orders Data) | Received logon response. 2024-06-03 06:47:16.089 | Denali Data Feed (Market Orders Data) | Server Name: SC Realtime Server. 2024-06-03 06:47:16.089 | Denali Data Feed (Market Orders Data) | Server protocol version: 8. Client protocol version: 8 2024-06-03 06:47:16.089 | Denali Data Feed (Market Orders Data) | Successfully connected. 2024-06-03 06:47:16.089 | Denali Data Feed (Market Orders Data) | Trading is not supported. 2024-06-03 06:47:16.090 | Denali Data Feed (Market Orders Data) | MarketDepthIsSupported: 1 2024-06-03 06:47:16.090 | Denali Data Feed (Market Orders Data) | Starting market orders updates for: TNU24. MinimumMarketByOrderQuantity: 0. Service code: cbot 2024-06-03 06:47:16.090 | Denali Data Feed (Market Orders Data) | Restarting market orders data for symbol: TNU24-CBOT -> TNU24 2024-06-03 06:47:16.090 | Denali Data Feed (Market Orders Data) | Starting market orders updates for: UBU24. MinimumMarketByOrderQuantity: 0. Service code: cbot 2024-06-03 06:47:16.090 | Denali Data Feed (Market Orders Data) | Restarting market orders data for symbol: UBU24-CBOT -> UBU24 2024-06-03 06:47:16.090 | Denali Data Feed (Market Orders Data) | Starting market orders updates for: ZBU24. MinimumMarketByOrderQuantity: 0. Service code: cbot 2024-06-03 06:47:16.090 | Denali Data Feed (Market Orders Data) | Restarting market orders data for symbol: ZBU24-CBOT -> ZBU24 2024-06-03 06:47:16.090 | Denali Data Feed (Market Orders Data) | Starting market orders updates for: ZNU24. MinimumMarketByOrderQuantity: 0. Service code: cbot 2024-06-03 06:47:16.090 | Denali Data Feed (Market Orders Data) | Restarting market orders data for symbol: ZNU24-CBOT -> ZNU24 2024-06-03 06:47:16.505 | DTC Client socket (2) | Socket gracefully closed by remote side. 2024-06-03 06:47:16.505 | DTC Client socket (2) | CloseSocket call. 2024-06-03 06:47:16.505 | DTC Client socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2024-06-03 06:47:16.505 | Denali Data Feed (Market Orders Data) | Waiting for socket receive thread to end 2024-06-03 06:47:16.505 | DTC Client socket (2) | Closed. 2024-06-03 06:47:16.506 | DTC Client socket (0) | CloseSocket call. 2024-06-03 06:47:16.506 | Denali Data Feed (Market Orders Data) | Disconnected from the server. 2024-06-03 06:47:16.506 | Denali Data Feed (Market Orders Data) | Data feed disconnected. Will reconnect in 2 seconds. Thank you. |