Support Board

Date/Time: Mon, 16 Sep 2024 19:15:44 +0000

Post From: Data Feed Connectivity Issue with Sierra Chart Account

[2024-06-03 05:35:27] Link To Thread - Link To Post [Go To First Post]
DMK - Posts: 15
Dear Sierra Chart Support Team, I trust this message finds you well. I am reaching out to bring to your attention a pressing matter regarding my recent subscription to Package 10 (INTEGRATED PACKAGE) with the specific intent of accessing the GLOBAL DATA feed for India. Despite following the provided instructions meticulously, I regret to inform you that I am encountering difficulties connecting to the data feed as intended. Given the critical importance of this data feed to my trading activities, I kindly request your immediate assistance in diagnosing and resolving this connectivity issue. Any guidance or troubleshooting steps you can provide would be immensely valuable in swiftly restoring access to the data feed. I am prepared to collaborate fully with your team and provide any necessary information or assistance to expedite the resolution process. Please advise on the next steps or any additional details required from my end. Thank you for your urgent attention to this matter. I eagerly await your prompt response and assistance. Sincerely,