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Date/Time: Sun, 24 Nov 2024 14:50:33 +0000



Post From: Denali Exchange Data Not Working

[2024-06-02 19:08:56]
bobstone249 - Posts: 28
Hi, I had a note telling me that I needed to update my account balance. Looks like the Denali feed was cancelled. I've made a payment and added some headroom so we don't do this again. I've also been instructed to complete a series of agreements which I have done. I've made the payment, within Sierra Charts it states that the Denali Data Feed is live - but I'm receiving no data for any symbols.

For clarity I trade;

EURO FX (6EM24) - CME
RUSSELL (RTYM24) - CME
NASDAQ (NQM24) - CME
DOW JONES (YMM24) - CME

S&P500 (ESM24) - CME
CRUDE OIL (CLN24) - CME (NYMEX)
HENRY HUB NAT GAS (NGN24) - CME (NYMEX)
GOLD (GCQ24) - COMEX

I thought the $37.50 I was paying each month covered me as a non professional trader for CME/CBOT/NYMEX/COMEX as per the attachment

For information I have 2 trading accounts

Stage 5 Trading (my broker where I have my own funds for trading). This uses Teton Order Routing and Denali data feed
Take Profit Trader (a prop firm where I am trying to qualify for an account). This is a Rithmic Account.

Can you please help.