Support Board
Date/Time: Thu, 28 Nov 2024 00:14:44 +0000
Post From: Sierra Chart Internet Connectivity Related Issues
| [2024-05-31 14:08:57] |
| Sierra_Chart Engineering - Posts: 17199 |
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Last night Thursday 2024-05-01 one of our servers ds27 which normally functions as a backup server now has a Zayo Internet connection. Which will resolve connectivity issues that some users outside the US are having. This server will be automatically used. If you are outside the United States and you are having a problem with connectivity you will be automatically connected to it. (Outdated information removed) ---- Regarding the new higher capacity Internet connection for Michigan, that is taking a little longer than expected to get up and running. We expect to have it done this Friday evening 2024-05-31. ---- To specify a specific server to use for CME data, set these two settings (real-time data and historical data) in the Sierra Chart Server Settings window: Sierra Chart Server Settings: CME Exchange Data Feed Server Address and Port Override (Global Settings >> Sierra Chart Server Settings >> General >> Special) Sierra Chart Server Settings: CME Exchange Data Feed Historical Server Address Override (Global Settings >> Sierra Chart Server Settings >> General >> Special) At this point though there is no longer a need to specify any addresses and it is best not to specify them. Since this can have a consequence of placing too much load on a particular server if there are too many users using a particular server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-06-05 15:30:22
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