Support Board
Date/Time: Sun, 24 Nov 2024 14:01:06 +0000
Post From: Issues with P&L Displayed and Trade Activity log
| [2024-05-30 20:27:14] |
| John - SC Support - Posts: 36238 |
|
We can not say how this occurred. You need to look at your Trade Activity Log and see what it states in terms of when those orders were sent and why they were sent. The information is in the log, you just need to find it. Refer to the following: Trade Activity Log Analysis: Determining the Origin of a New/Modified Order The most likely situation is that when you selected Flatten, a set of orders is sent to close out the positions. This would create those orders in Interactive Brokers if there was not an actual offsetting position already open. Also refer to the following for issues we know about with Interactive Brokers connectivity: Interactive Brokers Trading Service: Trading Related Issues For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |