Support Board
Date/Time: Sun, 24 Nov 2024 15:43:57 +0000
Post From: Error message using Rithmic
| [2024-05-30 13:01:48] |
| John - SC Support - Posts: 36238 |
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We refund Usage Time in whole month (31 day) increments. You had 171 days of Usage Time remaining, therefore we were able to refund 5 months (155 days) of usage time back to your Services Surplus balance. At this time, you have 16 days of Usage Time remaining. After June 14, 2024 your account will automatically be put in an expired state. There is nothing further you need to do in this regard. After refunding the Usage Time, your Services Surplus balance was $222.20. We have a $5.00 processing fee for payment refund, therefore a total of $217.20 has been refunded through PayPal. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |