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Date/Time: Sun, 24 Nov 2024 08:35:44 +0000



Post From: remote build not working

[2024-05-30 12:34:43]
Sierra_Chart Engineering - Posts: 17154
Can you also provide us a trace route (tracert) and a ping from the command line, to this server:

ds28.sierracharts.com

Cogent is asking for this. We don't think they are going to resolve this. We are implementing support for a new ISP this evening at least we hope it is this evening.

We just want to have the information so at least we have a case we have started with Cogent regarding this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing