Support Board

Date/Time: Mon, 16 Sep 2024 19:36:07 +0000

Post From: remote build not working

[2024-05-30 12:34:43] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 16387
Can you also provide us a trace route (tracert) and a ping from the command line, to this server: ds28.sierracharts.com Cogent is asking for this. We don't think they are going to resolve this. We are implementing support for a new ISP this evening at least we hope it is this evening. We just want to have the information so at least we have a case we have started with Cogent regarding this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing