Support Board
Date/Time: Sun, 24 Nov 2024 08:26:57 +0000
Post From: remote build not working
| [2024-05-30 12:22:56] |
| Sierra_Chart Engineering - Posts: 17154 |
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This is not an issue on your side, our Internet provider Cogent has de-peered with Tata. Most likely this is the problem. Tata is an Indian ISP. We expect to have a replacement ISP operational this evening. We apologize for the issue. This is a temporary server you can use for the time being.: ds21.sierracharts.com Enter the server address, in this field: Sierra Chart Server Settings: CME Exchange Data Feed Server Address and Port Override (Global Settings >> Sierra Chart Server Settings >> General >> Special) (CME Exchange Data Feed Server Address and Port Override) Make sure you are running an up-to-date version of Sierra Chart. Instructions: Software Download: Fast Update This only applies to CME data. Not to other exchanges. It also does not apply to historical data either. Just real-time data. We are going to try to put out a new release within the hour for support for historical data also from this address. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |