Support Board
Date/Time: Sun, 24 Nov 2024 09:00:17 +0000
Post From: Chart Hang | Symbol: GCQ24 | Downloading Historical Data Bars may not appear until done
| [2024-05-30 12:18:00] |
| User990777 - Posts: 12 |
|
Hi Support, Good day to you, Need your kind assistance on this issue, yesterday to i do Chart rollover. I find out that the chart hang and consistently having message : Downloading Historical Data Bars may not appear until done May thanks in advance : ================================== here is the log: ================================== 2024-05-30 11:45:42.948 | Software version: 2638 64-bit 2024-05-30 11:45:42.948 | Primary Thread ID: 11920 2024-05-30 11:45:42.948 | Usage end date: 2024-06-21 2024-05-30 11:45:42.948 | Enabled for: Advanced Features 2. 2024-05-30 11:45:42.948 | Enabled for: Sierra Chart Historical Data Service. 2024-05-30 11:45:42.948 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-05-30 11:45:42.948 | Enabled for: Delayed Denali Exchange Data Feed. 2024-05-30 11:45:42.949 | Enabled for exchange2: COMEX 2024-05-30 11:45:42.949 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-05-30 11:45:42.949 | Current selected Data/Trading service: DTC - Sub Instance 2024-05-30 11:45:42.949 | Custom symbol settings values: enabled 2024-05-30 11:45:42.949 | Chart Update Interval: 500 2024-05-30 11:45:42.949 | Intraday Data Storage Time Unit: 0 2024-05-30 11:45:42.949 | Time Zone: +00:00:00 (UTC+00) 2024-05-30 11:45:42.949 | 2024-05-30 11:45:42 Local computer time in UTC 2024-05-30 11:45:42.949 | 2024-05-30 11:45:42 Local computer time in SC Time Zone 2024-05-30 11:45:42.949 | 2024-05-30 11:00:02 Server time in UTC 2024-05-30 11:45:42.949 | Local computer UTC time and Server UTC time difference: 5 seconds. 2024-05-30 11:45:42.949 | Notice: Your computer's clock is off by 5 seconds. Set the 'Global Settings >> NTP Settings >> NTP Client Enable' to 'Yes' or 'Global Settings -> Set System Date-Time from NTP Servers'. 2024-05-30 11:45:42.949 | Program path: C:\SierraChart\SierraChartInstance_2\ 2024-05-30 11:45:42.949 | Data Files path: C:\SierraChart\SierraChartInstance_2\Data\ 2024-05-30 11:45:42.949 | OS Version Number: 10.0 2024-05-30 11:45:42.949 | Locale Setting: C 2024-05-30 11:45:42.949 | DLLs: UserContributedStudies_64.dll 2024-05-30 11:45:42.949 | Allowed protected custom studies: 2024-05-30 11:45:42.949 | Crash reporter started: true 2024-05-30 11:45:42.949 | 2024-05-30 11:45:47.684 | Chat | Connecting to the server chat2.sierracharts.com. Port 10065 2024-05-30 11:45:47.696 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-05-30 11:45:47.696 | DTC Client socket (1) | New receive buffer size: 0 2024-05-30 11:45:47.696 | DTC Client socket (1) | Connecting to IP: 38.142.170.157. 2024-05-30 11:45:50.908 | Chat | Network connection to server complete. 2024-05-30 11:45:50.908 | Chat | Starting socket receive thread. 2024-05-30 11:45:50.908 | Chat | Sending encoding request to server: Binary VLS. Compression: none 2024-05-30 11:46:01.578 | Chat | Setting DTC encoding to Binary VLS 2024-05-30 11:46:01.578 | Chat | Sending logon request message. 2024-05-30 11:46:13.571 | DTC - Sub Instance | Clearing market depth for GCQ24_FUT_CME 2024-05-30 11:46:13.574 | DTC - Sub Instance | Real-time data for symbol GCQ24_FUT_CME has been restored. 2024-05-30 11:46:13.575 | Added historical Intraday data request for GCQ24_FUT_CME to the queue. 2024-05-30 11:46:13.575 | Intraday data recording state for symbol GCQ24_FUT_CME is set to download 'Pending'. 2024-05-30 11:46:13.575 | Triggering next historical data download in queue. 2024-05-30 11:46:13.576 | HD Request # 13 | Downloading Intraday chart data for GCQ24_FUT_CME to the file GCQ24_FUT_CME.scid. Service: comex 2024-05-30 11:46:13.576 | HD Request # 13 | Download start date-time: 2024-05-30 11:44:38.000000. File last date-time: 2024-05-30 11:44:38.180004 2024-05-30 11:46:13.577 | HD Request # 13 | Using server: ds23.sierracharts.com port 10150 2024-05-30 11:46:13.578 | Socket (2) | Creating socket. 2024-05-30 11:46:13.578 | Socket (2) | New receive buffer size: 0 2024-05-30 11:46:13.578 | Socket (2) | Connecting to IP: 38.103.112.183. 2024-05-30 11:46:14.057 | HD Request # 13 | Setting DTC encoding to Binary VLS 2024-05-30 11:46:14.057 | HD Request # 13 | Sending historical data logon request message. 2024-05-30 11:46:15.229 | HD Request # 13 | Requesting Intraday data. Start date-time: 2024-05-30 11:44:38. Record interval: 0. Symbol: GCQ24 2024-05-30 11:46:15.477 | HD Request # 13 | Decompressing data. 2024-05-30 11:46:21.691 | HD Request # 13 | Receiving Intraday data for GCQ24_FUT_CME starting at 2024-05-30 11:44:38.180000 2024-05-30 11:46:21.692 | Socket (2) | CloseSocket call. 2024-05-30 11:46:21.692 | Socket (2) | Shutdown started. Waiting for graceful close. 2024-05-30 11:46:21.692 | Historical data download thread signaled to stop. 2024-05-30 11:46:21.692 | HD Request # 13 | Timestamp of first Intraday data file record written: 2024-05-30 11:44:38.714000. 2024-05-30 11:46:21.692 | HD Request # 13 | Received 75 Intraday data records from 2024-05-30 11:44:38.180000 to 2024-05-30 11:46:10.096000 (91.9 seconds. Delay: 11.6 seconds) and wrote 70 records for GCQ24_FUT_CME 2024-05-30 11:46:21.693 | HD Request # 13 | Add time&sales data | Remembered last file record date-time: 2024-05-30 11:46:10.096000 2024-05-30 11:46:21.693 | HD Request # 13 | Completion time: 8s. 2024-05-30 11:46:21.693 | HD Request # 13 | Intraday data download complete for GCQ24_FUT_CME. Unique request ID: 16 2024-05-30 11:46:21.693 | Removing historical data download ID 16. 2024-05-30 11:46:21.693 | Real-time Intraday chart data file updates started for GCQ24_FUT_CME 2024-05-30 11:46:21.693 | Intraday chart data file opened for GCQ24_FUT_CME 2024-05-30 11:46:21.693 | HD Request # 13 | Enabling Intraday chart updating for symbol. 2024-05-30 11:46:21.693 | 2024-05-30 11:46:21.693 | No download requests in the queue to start downloads for. 2024-05-30 11:46:21.926 | Socket (2) | Socket gracefully closed by remote side. 2024-05-30 11:46:21.927 | Socket (2) | Closed. 2024-05-30 11:46:22.081 | Chat | Received logon response. 2024-05-30 11:46:22.081 | Chat | Server Name: SC DTC Server. Build=50111. 2024-05-30 11:46:22.081 | Chat | Server protocol version: 8. Client protocol version: 8 2024-05-30 11:46:22.081 | Chat | Successfully connected. Connected to SC DTC Protocol server. Service=chat_server.data|SymbolSettings=chat_server.data. 2024-05-30 11:46:22.081 | Chat | Trading is not supported. 2024-05-30 11:46:22.081 | Chat | MarketDepthIsSupported: 1 2024-05-30 11:46:33.822 | DTC - Sub Instance | Real-time data for symbol GCQ24_FUT_CME is currently unavailable. 2024-05-30 11:47:07.680 | Chat | There has been no activity on the network socket for 45s. Will reconnect. 2024-05-30 11:47:07.680 | Chat | Waiting for socket receive thread to end 2024-05-30 11:47:07.681 | DTC Client socket (1) | CloseSocket call. 2024-05-30 11:47:07.682 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2024-05-30 11:47:07.682 | Chat | Disconnected from the server. 2024-05-30 11:47:07.682 | Chat | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-30 11:47:12.683 | Chat | Connecting to the server chat2.sierracharts.com. Port 10065 2024-05-30 11:47:12.700 | DTC Client socket (2) | Creating socket. Using TLS 1.2. 2024-05-30 11:47:12.700 | DTC Client socket (2) | New receive buffer size: 0 2024-05-30 11:47:12.700 | DTC Client socket (2) | Connecting to IP: 38.142.170.157. 2024-05-30 11:47:15.903 | Chat | Network connection to server complete. 2024-05-30 11:47:15.903 | Chat | Starting socket receive thread. 2024-05-30 11:47:15.903 | Chat | Sending encoding request to server: Binary VLS. Compression: none 2024-05-30 11:47:35.899 | Chat | Did not receive Encoding Response from server. Disconnecting. * 2024-05-30 11:47:35.899 | Chat | Waiting for socket receive thread to end 2024-05-30 11:47:35.900 | DTC Client socket (2) | CloseSocket call. 2024-05-30 11:47:35.902 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2024-05-30 11:47:35.902 | Chat | Disconnected from the server. 2024-05-30 11:47:35.902 | Chat | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-30 11:47:40.900 | Chat | Connecting to the server chat2.sierracharts.com. Port 10065 2024-05-30 11:47:40.905 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2024-05-30 11:47:40.905 | DTC Client socket (3) | New receive buffer size: 0 2024-05-30 11:47:40.905 | DTC Client socket (3) | Connecting to IP: 38.142.170.157. 2024-05-30 11:47:41.119 | Chat | Network connection to server complete. 2024-05-30 11:47:41.119 | Chat | Starting socket receive thread. 2024-05-30 11:47:41.119 | Chat | Sending encoding request to server: Binary VLS. Compression: none 2024-05-30 11:47:42.910 | DTC Client socket (7) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2024-05-30 11:47:42.910 | DTC Client socket (7) | Socket gracefully closed by remote side. 2024-05-30 11:47:42.910 | DTC Client socket (7) | Closed. 2024-05-30 11:47:43.326 | Chat | Setting DTC encoding to Binary VLS 2024-05-30 11:47:43.326 | Chat | Sending logon request message. 2024-05-30 11:47:44.097 | Chat | Received logon response. 2024-05-30 11:47:44.097 | Chat | Server Name: SC DTC Server. Build=50111. 2024-05-30 11:47:44.097 | Chat | Server protocol version: 8. Client protocol version: 8 2024-05-30 11:47:44.097 | Chat | Successfully connected. Connected to SC DTC Protocol server. Service=chat_server.data|SymbolSettings=chat_server.data. 2024-05-30 11:47:44.097 | Chat | Trading is not supported. 2024-05-30 11:47:44.097 | Chat | MarketDepthIsSupported: 1 2024-05-30 11:48:06.870 | DTC - Sub Instance | Clearing market depth for GCQ24_FUT_CME 2024-05-30 11:48:06.872 | DTC - Sub Instance | Real-time data for symbol GCQ24_FUT_CME has been restored. 2024-05-30 11:48:06.874 | Added historical Intraday data request for GCQ24_FUT_CME to the queue. 2024-05-30 11:48:06.874 | Intraday data recording state for symbol GCQ24_FUT_CME is set to download 'Pending'. 2024-05-30 11:48:06.874 | Triggering next historical data download in queue. 2024-05-30 11:48:06.874 | HD Request # 14 | Downloading Intraday chart data for GCQ24_FUT_CME to the file GCQ24_FUT_CME.scid. Service: comex 2024-05-30 11:48:06.875 | HD Request # 14 | Download start date-time: 2024-05-30 11:46:10.000000. File last date-time: 2024-05-30 11:46:10.096000 2024-05-30 11:48:06.875 | HD Request # 14 | Using server: ds26.sierracharts.com port 10149 2024-05-30 11:48:06.875 | Socket (4) | Creating socket. 2024-05-30 11:48:06.875 | Socket (4) | New receive buffer size: 0 2024-05-30 11:48:06.875 | Socket (4) | Connecting to IP: 38.103.112.197. 2024-05-30 11:48:11.833 | HD Request # 14 | Setting DTC encoding to Binary VLS 2024-05-30 11:48:11.833 | HD Request # 14 | Sending historical data logon request message. 2024-05-30 11:48:15.986 | HD Request # 14 | Requesting Intraday data. Start date-time: 2024-05-30 11:46:10. Record interval: 0. Symbol: GCQ24 2024-05-30 11:48:16.554 | HD Request # 14 | Decompressing data. 2024-05-30 11:48:16.915 | HD Request # 14 | Receiving Intraday data for GCQ24_FUT_CME starting at 2024-05-30 11:46:10.096000 2024-05-30 11:48:16.916 | Socket (4) | CloseSocket call. 2024-05-30 11:48:16.916 | Historical data download thread signaled to stop. 2024-05-30 11:48:16.916 | Socket (4) | Shutdown started. Waiting for graceful close. 2024-05-30 11:48:16.916 | HD Request # 14 | Timestamp of first Intraday data file record written: 2024-05-30 11:46:16.795000. 2024-05-30 11:48:16.916 | HD Request # 14 | Received 74 Intraday data records from 2024-05-30 11:46:10.096000 to 2024-05-30 11:48:08.609001 (118.5 seconds. Delay: 8.3 seconds) and wrote 73 records for GCQ24_FUT_CME 2024-05-30 11:48:16.917 | HD Request # 14 | Add time&sales data | Remembered last file record date-time: 2024-05-30 11:48:08.609001 2024-05-30 11:48:16.917 | HD Request # 14 | Completion time: 10s. 2024-05-30 11:48:16.917 | HD Request # 14 | Intraday data download complete for GCQ24_FUT_CME. Unique request ID: 17 2024-05-30 11:48:16.917 | Removing historical data download ID 17. 2024-05-30 11:48:16.917 | Real-time Intraday chart data file updates started for GCQ24_FUT_CME 2024-05-30 11:48:16.917 | Intraday chart data file opened for GCQ24_FUT_CME 2024-05-30 11:48:16.917 | HD Request # 14 | Enabling Intraday chart updating for symbol. 2024-05-30 11:48:16.917 | 2024-05-30 11:48:16.917 | No download requests in the queue to start downloads for. 2024-05-30 11:48:20.242 | Socket (4) | Socket gracefully closed by remote side. 2024-05-30 11:48:20.242 | Socket (4) | Closed. 2024-05-30 11:48:52.903 | DTC - Sub Instance | Real-time data for symbol GCQ24_FUT_CME is currently unavailable. 2024-05-30 11:49:00.025 | DTC - Sub Instance | Clearing market depth for GCQ24_FUT_CME 2024-05-30 11:49:00.037 | DTC - Sub Instance | Real-time data for symbol GCQ24_FUT_CME has been restored. 2024-05-30 11:49:00.037 | Added historical Intraday data request for GCQ24_FUT_CME to the queue. 2024-05-30 11:49:00.037 | Intraday data recording state for symbol GCQ24_FUT_CME is set to download 'Pending'. 2024-05-30 11:49:00.037 | Triggering next historical data download in queue. 2024-05-30 11:49:00.037 | HD Request # 15 | Downloading Intraday chart data for GCQ24_FUT_CME to the file GCQ24_FUT_CME.scid. Service: comex 2024-05-30 11:49:00.037 | HD Request # 15 | Download start date-time: 2024-05-30 11:48:08.000000. File last date-time: 2024-05-30 11:48:08.609001 2024-05-30 11:49:00.038 | HD Request # 15 | Using server: ds28.sierracharts.com port 10150 2024-05-30 11:49:00.038 | Socket (4) | Creating socket. 2024-05-30 11:49:00.038 | Socket (4) | New receive buffer size: 0 2024-05-30 11:49:00.038 | Socket (4) | Connecting to IP: 38.103.112.187. 2024-05-30 11:49:00.901 | Chat | There has been no activity on the network socket for 1m 15s. Will reconnect. 2024-05-30 11:49:00.901 | Chat | Waiting for socket receive thread to end 2024-05-30 11:49:00.902 | DTC Client socket (3) | CloseSocket call. 2024-05-30 11:49:00.903 | DTC Client socket (3) | Shutdown started. Waiting for graceful close. 2024-05-30 11:49:00.903 | Chat | Disconnected from the server. 2024-05-30 11:49:00.903 | Chat | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-30 11:49:05.901 | Chat | Connecting to the server chat2.sierracharts.com. Port 10065 2024-05-30 11:49:05.906 | DTC Client socket (7) | Creating socket. Using TLS 1.2. 2024-05-30 11:49:05.906 | DTC Client socket (7) | New receive buffer size: 0 2024-05-30 11:49:05.906 | DTC Client socket (7) | Connecting to IP: 38.142.170.157. 2024-05-30 11:49:07.902 | DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2024-05-30 11:49:07.902 | DTC Client socket (1) | Socket gracefully closed by remote side. 2024-05-30 11:49:07.902 | DTC Client socket (1) | Closed. 2024-05-30 11:49:09.138 | Chat | Network connection to server complete. 2024-05-30 11:49:09.138 | Chat | Starting socket receive thread. 2024-05-30 11:49:09.139 | Chat | Sending encoding request to server: Binary VLS. Compression: none 2024-05-30 11:49:09.425 | DTC - Sub Instance | Received security definition for symbol GCQ24_FUT_CME 2024-05-30 11:49:21.063 | Socket (4) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-30 11:49:21.063 | Socket (4) | CloseSocket call. 2024-05-30 11:49:21.063 | Socket (0) | CloseSocket call. 2024-05-30 11:49:21.063 | Socket (4) | Closed. 2024-05-30 11:49:21.064 | HD Request # 15 | Error downloading historical Intraday data for GCQ24_FUT_CME. The network socket has been closed. Retrying download. 2024-05-30 11:49:21.064 | Added historical Intraday data request for GCQ24_FUT_CME to the queue. 2024-05-30 11:49:21.064 | Triggering next historical data download in queue. 2024-05-30 11:49:21.064 | Historical data download thread signaled to stop. 2024-05-30 11:49:21.064 | HD Request # 15 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for GCQ24_FUT_CME 2024-05-30 11:49:21.064 | HD Request # 15 | Completion time: 21s. 2024-05-30 11:49:21.064 | 2024-05-30 11:49:21.064 | HD Request # 16 | Downloading Intraday chart data for GCQ24_FUT_CME to the file GCQ24_FUT_CME.scid. Service: comex 2024-05-30 11:49:21.064 | HD Request # 16 | Download start date-time: 2024-05-30 11:48:08.000000. File last date-time: 2024-05-30 11:48:08.609001 2024-05-30 11:49:21.064 | HD Request # 16 | Using server: ds32.sierracharts.com port 10149 2024-05-30 11:49:21.065 | Socket (1) | Creating socket. 2024-05-30 11:49:21.065 | Socket (1) | New receive buffer size: 0 2024-05-30 11:49:21.065 | Socket (1) | Connecting to IP: 38.103.85.68. 2024-05-30 11:49:24.032 | Chat | Setting DTC encoding to Binary VLS 2024-05-30 11:49:24.032 | Chat | Sending logon request message. 2024-05-30 11:49:36.102 | DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2024-05-30 11:49:36.103 | DTC Client socket (2) | Socket gracefully closed by remote side. 2024-05-30 11:49:36.103 | DTC Client socket (2) | Closed. 2024-05-30 11:49:42.132 | Socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-30 11:49:42.132 | Socket (1) | CloseSocket call. 2024-05-30 11:49:42.132 | Socket (0) | CloseSocket call. 2024-05-30 11:49:42.132 | Socket (1) | Closed. 2024-05-30 11:49:42.133 | HD Request # 16 | Error downloading historical Intraday data for GCQ24_FUT_CME. The network socket has been closed. Retrying download. 2024-05-30 11:49:42.134 | Added historical Intraday data request for GCQ24_FUT_CME to the queue. 2024-05-30 11:49:42.134 | Triggering next historical data download in queue. 2024-05-30 11:49:42.135 | Historical data download thread signaled to stop. 2024-05-30 11:49:42.135 | HD Request # 16 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for GCQ24_FUT_CME 2024-05-30 11:49:42.135 | HD Request # 16 | Completion time: 21s. 2024-05-30 11:49:42.135 | 2024-05-30 11:49:42.136 | HD Request # 17 | Downloading Intraday chart data for GCQ24_FUT_CME to the file GCQ24_FUT_CME.scid. Service: comex 2024-05-30 11:49:42.136 | HD Request # 17 | Download start date-time: 2024-05-30 11:48:08.000000. File last date-time: 2024-05-30 11:48:08.609001 2024-05-30 11:49:42.136 | HD Request # 17 | Using server: ds23.sierracharts.com port 10150 2024-05-30 11:49:42.136 | Socket (1) | Creating socket. 2024-05-30 11:49:42.136 | Socket (1) | New receive buffer size: 0 2024-05-30 11:49:42.136 | Socket (1) | Connecting to IP: 38.103.112.183. 2024-05-30 11:49:42.704 | HD Request # 17 | Setting DTC encoding to Binary VLS 2024-05-30 11:49:42.704 | HD Request # 17 | Sending historical data logon request message. 2024-05-30 11:49:53.261 | Chat | Received logon response. 2024-05-30 11:49:53.261 | Chat | Server Name: SC DTC Server. Build=50111. 2024-05-30 11:49:53.261 | Chat | Server protocol version: 8. Client protocol version: 8 2024-05-30 11:49:53.261 | Chat | Successfully connected. Connected to SC DTC Protocol server. Service=chat_server.data|SymbolSettings=chat_server.data. 2024-05-30 11:49:53.261 | Chat | Trading is not supported. 2024-05-30 11:49:53.261 | Chat | MarketDepthIsSupported: 1 2024-05-30 11:49:55.864 | HD Request # 17 | Requesting Intraday data. Start date-time: 2024-05-30 11:48:08. Record interval: 0. Symbol: GCQ24 2024-05-30 11:49:56.106 | Socket (1) | Socket gracefully closed by remote side. 2024-05-30 11:49:56.106 | Socket (1) | CloseSocket call. 2024-05-30 11:49:56.106 | Socket (0) | CloseSocket call. 2024-05-30 11:49:56.106 | Socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2024-05-30 11:49:56.106 | Socket (1) | Closed. 2024-05-30 11:49:56.107 | HD Request # 17 | Error downloading historical Intraday data for GCQ24_FUT_CME. The network socket has been closed. Retrying download. 2024-05-30 11:49:56.107 | Historical data download thread signaled to stop. 2024-05-30 11:49:56.107 | HD Request # 17 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for GCQ24_FUT_CME 2024-05-30 11:49:56.107 | HD Request # 17 | Add time&sales data | Remembered last file record date-time: 2024-05-30 11:48:08.609001 2024-05-30 11:49:56.107 | HD Request # 17 | Receiving Intraday data for GCQ24_FUT_CME starting at 2024-05-30 11:49:01.793000 2024-05-30 11:49:56.108 | Added 54 Time and Sales records to Intraday data file for GCQ24_FUT_CME after download. 2024-05-30 11:49:56.108 | HD Request # 17 | Timestamp of first Intraday data file record written: 2024-05-30 11:49:01.793000. 2024-05-30 11:49:56.108 | HD Request # 17 | Completion time: 14s. 2024-05-30 11:49:56.108 | HD Request # 17 | Intraday data download complete for GCQ24_FUT_CME. Unique request ID: 18 2024-05-30 11:49:56.108 | Removing historical data download ID 18. 2024-05-30 11:49:56.108 | Real-time Intraday chart data file updates started for GCQ24_FUT_CME 2024-05-30 11:49:56.108 | Intraday chart data file opened for GCQ24_FUT_CME 2024-05-30 11:49:56.108 | HD Request # 17 | Enabling Intraday chart updating for symbol. 2024-05-30 11:49:56.108 | 2024-05-30 11:49:56.108 | No download requests in the queue to start downloads for. 2024-05-30 11:50:01.035 | Opened cached Intraday file: C:\SierraChart\SierraChartInstance_2\Data\GCQ24_FUT_CME.scid. Thread ID: 11368 2024-05-30 11:50:25.555 | DTC - Sub Instance | Real-time data for symbol GCQ24_FUT_CME is currently unavailable. 2024-05-30 11:51:01.111 | DTC Client socket (3) | Socket gracefully closed by remote side. 2024-05-30 11:51:01.111 | DTC Client socket (3) | Closed. 2024-05-30 11:51:05.900 | Chat | There has been no activity on the network socket for 1m 12s. Will reconnect. 2024-05-30 11:51:05.900 | Chat | Waiting for socket receive thread to end 2024-05-30 11:51:05.901 | DTC Client socket (7) | CloseSocket call. 2024-05-30 11:51:05.902 | Chat | Disconnected from the server. 2024-05-30 11:51:05.902 | DTC Client socket (7) | Shutdown started. Waiting for graceful close. 2024-05-30 11:51:05.902 | Chat | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-30 11:51:10.899 | Chat | Connecting to the server chat2.sierracharts.com. Port 10065 2024-05-30 11:51:10.904 | DTC Client socket (2) | Creating socket. Using TLS 1.2. 2024-05-30 11:51:10.904 | DTC Client socket (2) | New receive buffer size: 0 2024-05-30 11:51:10.904 | DTC Client socket (2) | Connecting to IP: 38.142.170.157. 2024-05-30 11:51:11.175 | Chat | Network connection to server complete. 2024-05-30 11:51:11.175 | Chat | Starting socket receive thread. 2024-05-30 11:51:11.175 | Chat | Sending encoding request to server: Binary VLS. Compression: none 2024-05-30 11:51:31.165 | Chat | Did not receive Encoding Response from server. Disconnecting. * 2024-05-30 11:51:31.166 | Chat | Waiting for socket receive thread to end 2024-05-30 11:51:31.166 | DTC Client socket (2) | CloseSocket call. 2024-05-30 11:51:31.167 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2024-05-30 11:51:31.167 | Chat | Disconnected from the server. 2024-05-30 11:51:31.167 | Chat | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-30 11:51:36.165 | Chat | Connecting to the server chat2.sierracharts.com. Port 10065 2024-05-30 11:51:36.172 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-05-30 11:51:36.172 | DTC Client socket (1) | New receive buffer size: 0 2024-05-30 11:51:36.172 | DTC Client socket (1) | Connecting to IP: 38.142.170.157. 2024-05-30 11:51:36.441 | Chat | Network connection to server complete. 2024-05-30 11:51:36.441 | Chat | Starting socket receive thread. 2024-05-30 11:51:36.441 | Chat | Sending encoding request to server: Binary VLS. Compression: none 2024-05-30 11:51:39.181 | Chat | Setting DTC encoding to Binary VLS 2024-05-30 11:51:39.181 | Chat | Sending logon request message. 2024-05-30 11:52:26.183 | DTC - Sub Instance | Clearing market depth for GCQ24_FUT_CME 2024-05-30 11:52:26.185 | DTC - Sub Instance | Real-time data for symbol GCQ24_FUT_CME has been restored. 2024-05-30 11:52:26.187 | Added historical Intraday data request for GCQ24_FUT_CME to the queue. 2024-05-30 11:52:26.187 | Intraday data recording state for symbol GCQ24_FUT_CME is set to download 'Pending'. 2024-05-30 11:52:26.187 | Triggering next historical data download in queue. 2024-05-30 11:52:26.188 | HD Request # 18 | Downloading Intraday chart data for GCQ24_FUT_CME to the file GCQ24_FUT_CME.scid. Service: comex 2024-05-30 11:52:26.188 | HD Request # 18 | Download start date-time: 2024-05-30 11:50:01.000000. File last date-time: 2024-05-30 11:50:01.803000 2024-05-30 11:52:26.190 | HD Request # 18 | Using server: ds26.sierracharts.com port 10149 2024-05-30 11:52:26.190 | Socket (3) | Creating socket. 2024-05-30 11:52:26.190 | Socket (3) | New receive buffer size: 0 2024-05-30 11:52:26.190 | Socket (3) | Connecting to IP: 38.103.112.197. 2024-05-30 11:52:27.546 | HD Request # 18 | Setting DTC encoding to Binary VLS 2024-05-30 11:52:27.546 | HD Request # 18 | Sending historical data logon request message. 2024-05-30 11:52:31.751 | HD Request # 18 | Requesting Intraday data. Start date-time: 2024-05-30 11:50:01. Record interval: 0. Symbol: GCQ24 2024-05-30 11:52:32.729 | HD Request # 18 | Decompressing data. 2024-05-30 11:52:32.988 | HD Request # 18 | Receiving Intraday data for GCQ24_FUT_CME starting at 2024-05-30 11:50:01.803000 2024-05-30 11:52:32.989 | Socket (3) | CloseSocket call. 2024-05-30 11:52:32.989 | Socket (3) | Shutdown started. Waiting for graceful close. 2024-05-30 11:52:32.989 | Historical data download thread signaled to stop. 2024-05-30 11:52:32.989 | HD Request # 18 | Timestamp of first Intraday data file record written: 2024-05-30 11:50:09.791000. 2024-05-30 11:52:32.989 | HD Request # 18 | Received 256 Intraday data records from 2024-05-30 11:50:01.803000 to 2024-05-30 11:52:30.022000 (2.5 minutes. Delay: 3.0 seconds) and wrote 255 records for GCQ24_FUT_CME 2024-05-30 11:52:32.990 | HD Request # 18 | Add time&sales data | Remembered last file record date-time: 2024-05-30 11:52:30.022000 2024-05-30 11:52:32.990 | HD Request # 18 | Completion time: 6s. 2024-05-30 11:52:32.990 | HD Request # 18 | Intraday data download complete for GCQ24_FUT_CME. Unique request ID: 19 2024-05-30 11:52:32.990 | Removing historical data download ID 19. 2024-05-30 11:52:32.990 | Real-time Intraday chart data file updates started for GCQ24_FUT_CME 2024-05-30 11:52:32.990 | Intraday chart data file opened for GCQ24_FUT_CME 2024-05-30 11:52:32.990 | HD Request # 18 | Enabling Intraday chart updating for symbol. 2024-05-30 11:52:32.990 | 2024-05-30 11:52:32.990 | No download requests in the queue to start downloads for. 2024-05-30 11:52:33.247 | Socket (3) | Socket gracefully closed by remote side. 2024-05-30 11:52:33.247 | Socket (3) | Closed. 2024-05-30 11:52:38.460 | DTC - Sub Instance | Received security definition for symbol GCQ24_FUT_CME 2024-05-30 11:52:42.513 | Opened cached Intraday file: C:\SierraChart\SierraChartInstance_2\Data\GCQ24_FUT_CME.scid. Thread ID: 11368 2024-05-30 11:52:56.167 | Chat | There has been no activity on the network socket for 1m 17s. Will reconnect. 2024-05-30 11:52:56.167 | Chat | Waiting for socket receive thread to end 2024-05-30 11:52:56.168 | DTC Client socket (1) | CloseSocket call. 2024-05-30 11:52:56.169 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2024-05-30 11:52:56.170 | Chat | Disconnected from the server. 2024-05-30 11:52:56.170 | Chat | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-30 11:53:01.165 | Chat | Connecting to the server chat2.sierracharts.com. Port 10065 2024-05-30 11:53:01.176 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2024-05-30 11:53:01.176 | DTC Client socket (3) | New receive buffer size: 0 2024-05-30 11:53:01.176 | DTC Client socket (3) | Connecting to IP: 38.142.170.157. 2024-05-30 11:53:01.484 | Chat | Network connection to server complete. 2024-05-30 11:53:01.484 | Chat | Starting socket receive thread. 2024-05-30 11:53:01.484 | Chat | Sending encoding request to server: Binary VLS. Compression: none 2024-05-30 11:53:06.758 | DTC Client socket (7) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2024-05-30 11:53:06.758 | DTC Client socket (7) | Socket gracefully closed by remote side. 2024-05-30 11:53:06.758 | DTC Client socket (7) | Closed. 2024-05-30 11:53:21.480 | Chat | Did not receive Encoding Response from server. Disconnecting. * 2024-05-30 11:53:21.481 | Chat | Waiting for socket receive thread to end 2024-05-30 11:53:21.481 | DTC Client socket (3) | CloseSocket call. 2024-05-30 11:53:21.484 | DTC Client socket (3) | Shutdown started. Waiting for graceful close. 2024-05-30 11:53:21.484 | Chat | Disconnected from the server. 2024-05-30 11:53:21.484 | Chat | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-30 11:53:26.478 | Chat | Connecting to the server chat2.sierracharts.com. Port 10065 2024-05-30 11:53:26.509 | DTC Client socket (4) | Creating socket. Using TLS 1.2. 2024-05-30 11:53:26.510 | DTC Client socket (4) | New receive buffer size: 0 2024-05-30 11:53:26.510 | DTC Client socket (4) | Connecting to IP: 38.142.170.157. 2024-05-30 11:53:31.375 | DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2024-05-30 11:53:31.375 | DTC Client socket (2) | Socket gracefully closed by remote side. 2024-05-30 11:53:31.375 | DTC Client socket (2) | Closed. 2024-05-30 11:53:47.546 | DTC Client socket (4) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-30 11:53:47.546 | DTC Client socket (4) | CloseSocket call. 2024-05-30 11:53:47.548 | DTC Client socket (4) | Closed. 2024-05-30 11:53:47.549 | Chat | Failed connections: 1 2024-05-30 11:53:47.549 | DTC Client socket (0) | CloseSocket call. 2024-05-30 11:53:47.549 | Chat | Disconnected from the server. 2024-05-30 11:53:47.549 | Chat | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-30 11:53:52.542 | Chat | Connecting to the server chat2.sierracharts.com. Port 10065 2024-05-30 11:53:52.571 | DTC Client socket (2) | Creating socket. Using TLS 1.2. 2024-05-30 11:53:52.572 | DTC Client socket (2) | New receive buffer size: 0 2024-05-30 11:53:52.572 | DTC Client socket (2) | Connecting to IP: 38.142.170.157. 2024-05-30 11:53:52.773 | Chat | Network connection to server complete. 2024-05-30 11:53:52.773 | Chat | Starting socket receive thread. 2024-05-30 11:53:52.773 | Chat | Sending encoding request to server: Binary VLS. Compression: none 2024-05-30 11:54:12.760 | Chat | Did not receive Encoding Response from server. Disconnecting. * 2024-05-30 11:54:12.761 | Chat | Waiting for socket receive thread to end 2024-05-30 11:54:12.761 | DTC Client socket (2) | CloseSocket call. 2024-05-30 11:54:12.763 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2024-05-30 11:54:12.764 | Chat | Disconnected from the server. 2024-05-30 11:54:12.764 | Chat | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-30 11:54:17.759 | Chat | Connecting to the server chat2.sierracharts.com. Port 10065 2024-05-30 11:54:17.774 | DTC Client socket (4) | Creating socket. Using TLS 1.2. 2024-05-30 11:54:17.774 | DTC Client socket (4) | New receive buffer size: 0 2024-05-30 11:54:17.774 | DTC Client socket (4) | Connecting to IP: 38.142.170.157. 2024-05-30 11:54:17.991 | Chat | Network connection to server complete. 2024-05-30 11:54:17.991 | Chat | Starting socket receive thread. 2024-05-30 11:54:17.991 | Chat | Sending encoding request to server: Binary VLS. Compression: none 2024-05-30 11:54:22.164 | Chat | Setting DTC encoding to Binary VLS 2024-05-30 11:54:22.164 | Chat | Sending logon request message. 2024-05-30 11:54:27.470 | Chat | Received logon response. 2024-05-30 11:54:27.470 | Chat | Server Name: SC DTC Server. Build=50111. 2024-05-30 11:54:27.470 | Chat | Server protocol version: 8. Client protocol version: 8 2024-05-30 11:54:27.470 | Chat | Successfully connected. Connected to SC DTC Protocol server. Service=chat_server.data|SymbolSettings=chat_server.data. 2024-05-30 11:54:27.470 | Chat | Trading is not supported. 2024-05-30 11:54:27.470 | Chat | MarketDepthIsSupported: 1 2024-05-30 11:54:31.657 | DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2024-05-30 11:54:31.657 | DTC Client socket (2) | Socket gracefully closed by remote side. 2024-05-30 11:54:31.657 | DTC Client socket (2) | Closed. 2024-05-30 11:54:55.643 | DTC - Sub Instance | Real-time data for symbol GCQ24_FUT_CME is currently unavailable. 2024-05-30 11:54:56.435 | DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2024-05-30 11:54:56.435 | DTC Client socket (1) | Socket gracefully closed by remote side. 2024-05-30 11:54:56.435 | DTC Client socket (1) | Closed. 2024-05-30 11:55:02.392 | DTC - Sub Instance | Clearing market depth for GCQ24_FUT_CME 2024-05-30 11:55:02.397 | DTC - Sub Instance | Real-time data for symbol GCQ24_FUT_CME has been restored. 2024-05-30 11:55:02.397 | Added historical Intraday data request for GCQ24_FUT_CME to the queue. 2024-05-30 11:55:02.397 | Intraday data recording state for symbol GCQ24_FUT_CME is set to download 'Pending'. 2024-05-30 11:55:02.397 | Triggering next historical data download in queue. 2024-05-30 11:55:02.397 | HD Request # 19 | Downloading Intraday chart data for GCQ24_FUT_CME to the file GCQ24_FUT_CME.scid. Service: comex 2024-05-30 11:55:02.397 | HD Request # 19 | Download start date-time: 2024-05-30 11:53:56.000000. File last date-time: 2024-05-30 11:53:56.398000 2024-05-30 11:55:02.397 | HD Request # 19 | Using server: ds28.sierracharts.com port 10150 2024-05-30 11:55:02.397 | Socket (1) | Creating socket. 2024-05-30 11:55:02.397 | Socket (1) | New receive buffer size: 0 2024-05-30 11:55:02.397 | Socket (1) | Connecting to IP: 38.103.112.187. 2024-05-30 11:55:02.888 | HD Request # 19 | Setting DTC encoding to Binary VLS 2024-05-30 11:55:02.888 | HD Request # 19 | Sending historical data logon request message. 2024-05-30 11:55:02.993 | DTC - Sub Instance | Received security definition for symbol GCQ24_FUT_CME 2024-05-30 11:55:21.726 | DTC Client socket (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2024-05-30 11:55:21.726 | DTC Client socket (3) | Socket gracefully closed by remote side. 2024-05-30 11:55:21.726 | DTC Client socket (3) | Closed. 2024-05-30 11:55:22.345 | HD Request # 19 | Requesting Intraday data. Start date-time: 2024-05-30 11:53:56. Record interval: 0. Symbol: GCQ24 2024-05-30 11:55:22.626 | DTC - Sub Instance | Real-time data for symbol GCQ24_FUT_CME is currently unavailable. 2024-05-30 11:55:48.554 | DTC - Sub Instance | Clearing market depth for GCQ24_FUT_CME 2024-05-30 11:55:48.554 | DTC - Sub Instance | Real-time data for symbol GCQ24_FUT_CME has been restored. 2024-05-30 11:56:01.063 | Socket (1) | Socket gracefully closed by remote side. 2024-05-30 11:56:01.063 | Socket (1) | CloseSocket call. 2024-05-30 11:56:01.063 | Socket (0) | CloseSocket call. 2024-05-30 11:56:01.063 | Socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2024-05-30 11:56:01.063 | Socket (1) | Closed. 2024-05-30 11:56:01.063 | HD Request # 19 | Error downloading historical Intraday data for GCQ24_FUT_CME. The network socket has been closed. Retrying download. 2024-05-30 11:56:01.063 | Added historical Intraday data request for GCQ24_FUT_CME to the queue. 2024-05-30 11:56:01.063 | Triggering next historical data download in queue. 2024-05-30 11:56:01.063 | Historical data download thread signaled to stop. 2024-05-30 11:56:01.063 | HD Request # 19 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for GCQ24_FUT_CME 2024-05-30 11:56:01.063 | HD Request # 19 | Completion time: 59s. 2024-05-30 11:56:01.064 | 2024-05-30 11:56:01.064 | HD Request # 20 | Downloading Intraday chart data for GCQ24_FUT_CME to the file GCQ24_FUT_CME.scid. Service: comex 2024-05-30 11:56:01.064 | HD Request # 20 | Download start date-time: 2024-05-30 11:53:56.000000. File last date-time: 2024-05-30 11:53:56.398000 2024-05-30 11:56:01.064 | HD Request # 20 | Using server: ds32.sierracharts.com port 10149 2024-05-30 11:56:01.064 | Socket (1) | Creating socket. 2024-05-30 11:56:01.065 | Socket (1) | New receive buffer size: 0 2024-05-30 11:56:01.065 | Socket (1) | Connecting to IP: 38.103.85.68. 2024-05-30 11:56:02.944 | HD Request # 20 | Setting DTC encoding to Binary VLS 2024-05-30 11:56:02.944 | HD Request # 20 | Sending historical data logon request message. 2024-05-30 11:56:03.497 | HD Request # 20 | Requesting Intraday data. Start date-time: 2024-05-30 11:53:56. Record interval: 0. Symbol: GCQ24 2024-05-30 11:56:09.611 | DTC - Sub Instance | Real-time data for symbol GCQ24_FUT_CME is currently unavailable. 2024-05-30 11:56:13.635 | HD Request # 20 | Decompressing data. 2024-05-30 11:56:17.759 | Chat | There has been no activity on the network socket for 1m 11s. Will reconnect. 2024-05-30 11:56:17.759 | Chat | Waiting for socket receive thread to end 2024-05-30 11:56:17.760 | DTC Client socket (4) | CloseSocket call. 2024-05-30 11:56:17.760 | Chat | Disconnected from the server. 2024-05-30 11:56:17.760 | Chat | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-30 11:56:17.761 | DTC Client socket (4) | Shutdown started. Waiting for graceful close. 2024-05-30 11:56:22.763 | Chat | Connecting to the server chat2.sierracharts.com. Port 10065 2024-05-30 11:56:22.773 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2024-05-30 11:56:22.773 | DTC Client socket (3) | New receive buffer size: 0 2024-05-30 11:56:22.773 | DTC Client socket (3) | Connecting to IP: 38.142.170.157. 2024-05-30 11:56:34.158 | HD Request # 20 | Receiving Intraday data for GCQ24_FUT_CME starting at 2024-05-30 11:53:56.398000 2024-05-30 11:56:34.560 | DTC - Sub Instance | Clearing market depth for GCQ24_FUT_CME 2024-05-30 11:56:34.560 | DTC - Sub Instance | Real-time data for symbol GCQ24_FUT_CME has been restored. 2024-05-30 11:56:34.960 | DTC - Sub Instance | Received security definition for symbol GCQ24_FUT_CME 2024-05-30 11:56:43.818 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-05-30 11:56:43.818 | DTC Client socket (3) | CloseSocket call. 2024-05-30 11:56:43.819 | DTC Client socket (3) | Closed. 2024-05-30 11:56:43.819 | Chat | Failed connections: 1 2024-05-30 11:56:43.819 | DTC Client socket (0) | CloseSocket call. 2024-05-30 11:56:43.819 | Chat | Disconnected from the server. 2024-05-30 11:56:43.819 | Chat | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-30 11:56:48.807 | Chat | Connecting to the server chat2.sierracharts.com. Port 10065 2024-05-30 11:56:48.812 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2024-05-30 11:56:48.812 | DTC Client socket (3) | New receive buffer size: 0 2024-05-30 11:56:48.812 | DTC Client socket (3) | Connecting to IP: 38.142.170.157. 2024-05-30 11:56:52.021 | Chat | Network connection to server complete. 2024-05-30 11:56:52.021 | Chat | Starting socket receive thread. 2024-05-30 11:56:52.021 | Chat | Sending encoding request to server: Binary VLS. Compression: none 2024-05-30 11:57:12.009 | Chat | Did not receive Encoding Response from server. Disconnecting. * 2024-05-30 11:57:12.009 | Chat | Waiting for socket receive thread to end 2024-05-30 11:57:12.009 | DTC Client socket (3) | CloseSocket call. 2024-05-30 11:57:12.010 | DTC Client socket (3) | Shutdown started. Waiting for graceful close. 2024-05-30 11:57:12.010 | Chat | Disconnected from the server. 2024-05-30 11:57:12.010 | Chat | Data feed disconnected. Will reconnect in 5 seconds. 2024-05-30 11:57:13.628 | DTC Client socket (3) | Socket gracefully closed by remote side. 2024-05-30 11:57:13.628 | DTC Client socket (3) | Closed. 2024-05-30 11:57:17.011 | Chat | Connecting to the server chat2.sierracharts.com. Port 10065 2024-05-30 11:57:17.016 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2024-05-30 11:57:17.016 | DTC Client socket (3) | New receive buffer size: 0 2024-05-30 11:57:17.016 | DTC Client socket (3) | Connecting to IP: 38.142.170.157. 2024-05-30 11:57:20.234 | Chat | Network connection to server complete. 2024-05-30 11:57:20.234 | Chat | Starting socket receive thread. 2024-05-30 11:57:20.234 | Chat | Sending encoding request to server: Binary VLS. Compression: none |