Support Board
Date/Time: Sun, 24 Nov 2024 16:39:01 +0000
Post From: Platform freezing
| [2024-05-30 10:52:34] |
| User740504 - Posts: 110 |
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I have changed nothing. I have also tried to update to "current" and "pre-release" versions, thinking that this might have been a problem with an older version. This has not worked. Sierra Chart lags when opening windows (Activity Log, Balance Window), moving the mouse cursor, clicking buttons (like buy market, flatten, etc.), and more. It sometimes hangs for a few seconds. Charts randomly "Download Historical Data" and hang there for quite some time. I know there are connectivity issues going on but I'm not sure if this is the cause (is it polling for data before it updates the screen?). Platform is buggy, slow, and unusable today. I'm not sure if this will resolve itself or if I have to do anything to fix it. It was working fine yesterday. I'm curious on what to do next. I don't want to risk trading with the platform in this state. Date Time Of Last Edit: 2024-05-30 10:54:46
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