Support Board
Date/Time: Sun, 24 Nov 2024 06:53:11 +0000
Post From: Sierra Chart Internet Connectivity Related Issues
| [2024-05-26 10:34:57] |
| Sierra_Chart Engineering - Posts: 17154 |
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What Cogent has done is a massive breach of contract/ trust/confidence. It is an absolutely totally terrible despicable thing. We were not using Cogent because of cost. It was just one of the providers we were told about when we originally put servers, at CH1 many years ago through another service provider. We did not understand the background of Cogent being a cheap operator when it comes to peering relationships. And over the last three months, we have been talking with many providers including AT&T and Lumen and Crown Castle. We were only going to be putting the very best into our new location at Southfield Michigan. It was down to AT&T and Lumen. In the end we decided to take what the data center offers for Internet because they give us access to Lumen and can get this installed in about 5 days rather than many weeks. We are not skimping on anything we are doing at this new location. All equipment and services at that location we are getting are the very best. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-05-26 11:35:48
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