Support Board
Date/Time: Sun, 24 Nov 2024 15:57:32 +0000
Post From: Error message using Rithmic
| [2024-05-26 10:33:53] |
| Sierra_Chart Engineering - Posts: 17156 |
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Yes it is the CME who makes this very difficult. Refer to: Is Historical and Real-time Futures Data Included?: Do Not Complain! / Zero Tolerance Policy Is Historical and Real-time Futures Data Included?: I Want Real-time Futures Data, I am Not Happy and I Want to Talk to Someone This is not our policy. We can do a refund for you, but not exchange fees. Let us know if you want a refund. You could also open an account with a broker for 100 USD to get the problem resolved. But that is a whole process to go through. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |