Support Board
Date/Time: Sun, 24 Nov 2024 15:33:01 +0000
Post From: DOM only showing one level for 6E and AAPL-NQTV
| [2024-05-24 17:04:20] |
| Cado111268 - Posts: 2 |
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Hello, I am a new SierraChart subscriber to the Service Package 3. I am looking at the 6EM24 and AAPL-NQTV chart and see only one level of market depth. My question: Is this the expected behaviour? If it is the expected behaviour, what do I need to do in order to access full DOM in the "Delayed Streaming Exchange Data Feed" ? In the older version of SierraChart (v 2562) I was able to see the whole DOM for the AAPL-NQTV. However for the 6EM24 the DOM was empty. I was also getting invalid login error for this symbol (Messages.log). I have just updated the SierraChart to the current version (v 2642). And now the invalid login error message is gone. But I see only one level DOM for both 6EM24 and AAPL-NQTV. Judging from documentation, I was expecting to see the full DOM when using the "Delayed Exchange Data Feed". I am referring to these information https://www.sierrachart.com/index.php?page=doc/DelayedExchangeDataFeed.php: The data includes Market Depth data and Market by Order data where supported. ... This data feed is also used by the Simulated Futures Trading Service, which provides a realistic simulation environment that can be used to practice trade, test and modify trading algorithms and techniques without having to pay for a Real-Time data feed, or having a trading account. ... You can also use the Delayed Exchange Data Feed with Trade Simulation Mode for simulated trading. Thank you for your support! |