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Date/Time: Sun, 08 Sep 2024 02:07:23 +0000



Post From: Interactive Brokers - SC with multiple instances

[2024-05-21 18:47:04]
Gabor Maly - Posts: 13
Dear IB

I have reread "Using Multiple Sierra Chart Instances with TWS" a few times and checked the thread but not finding a solution (using Denali data feed, and TWS for execution)

Issue: Order placed in the main instance will not show up in the sub-instance (for the same exact symbol and account number)

Documentation states:
"To have multiple copies of Sierra Chart connected to Interactive Brokers Trader Workstation (TWS), each copy of Sierra Chart needs to be set to a different Instance Client ID number, set with the Instance Client ID setting in the Service Settings section of the Global Settings >> Data/Trade Service Settings window. You can use any of the listed Instance Client ID numbers except for 0 which should only be used if you want to access all orders submitted from any copy of Sierra Chart or TWS, in the other instances of Sierra Chart"

I can access the Instance Client ID List field in the main sierra installation (set to zero since I want to see the same order on both instances as described above) but not in the second or sub-instance. I have attached the settings screens for both. Am I missing this field in the sub-instance or I am getting the meaning of the above all wrong.

Thank you any help is much appreciated!
imageMain instance.png / V - Attached On 2024-05-21 18:45:25 UTC - Size: 43.42 KB - 41 views
imageSubinstance.png / V - Attached On 2024-05-21 18:45:31 UTC - Size: 24.78 KB - 36 views