Support Board
Date/Time: Sun, 24 Nov 2024 19:04:55 +0000
Post From: Unable to connect Trading Evaluator [Trading] for Apteros Eval
| [2024-05-15 16:37:44] |
| Sierra_Chart Engineering - Posts: 17159 |
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First we need to make sure you are successfully connecting to the Trading Evaluator. Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. And then also provide us the Trade Service Log, about the last 20 lines or so: Support Board Posting Information: Providing Lines From Trade Service Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |