Support Board
Date/Time: Sun, 24 Nov 2024 19:30:37 +0000
Post From: Global Cursor and Sierra chart freezing when connected to Interactive Brokers datafeed
| [2024-05-14 18:31:49] |
| Sierra_Chart Engineering - Posts: 17161 |
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We are 100% certain we would not see a problem. However, we tried to test it anyway and we cannot because no streaming data is provided from TWS for the symbol using our demo account. At this point would be best to ask the other users to see if they can reproduce the problem. Other users need to set this to No: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) We also want you to follow the procedure here to delete the chart data file for the ES June futures contract: Chart Data and Chart Data Files: Deleting a Chart Data File Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-05-14 18:32:03
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