Support Board
Date/Time: Sun, 24 Nov 2024 19:50:44 +0000
Post From: Global Cursor and Sierra chart freezing when connected to Interactive Brokers datafeed
| [2024-05-13 13:18:03] |
| Sierra_Chart Engineering - Posts: 17161 |
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This is a general performance issue. What the cause is we do not know. You have to troubleshoot this on your side. Refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |