Support Board
Date/Time: Thu, 28 Nov 2024 00:40:20 +0000
Post From: rithmic connection issues
| [2014-07-19 20:26:51] |
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Sierra Chart does not handle the connections to the Rithmic system. That is done in the Rithmic software. Rithmic uses what is known as an API component: Http://www.sierrachart.com/index.php?page=doc/helpdetails76.html We wish they would not use these API components and we did try to convince them to use something else and hopefully that will come one day. So the connection is fully managed by Rithmic and we do not know what their API blackbox component does. If you see the incorrect Trade Service Average Price in Trade >> Trade Orders and Positions >> Positions, then contact Rithmic about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |