Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 20:31:18 +0000



Post From: Filled at level it didn't trade

[2024-05-02 07:33:14]
Judge Kilday - Posts: 21
Hello Support:

I appear to have been filled at a level that the ES didn't trade.

I entered long at 2:59:59 on 2/5/24 @ 5069.00
I had a stop loss 4 Ticks away at 5068.00
I was stopped out at 3:00:18 @ 5067.75

Why does my Trade Orders log show at fill at 3:00:18 of 5065.00? (see attached)
Why was I filled at 5067.75 instead of 5068.00?
How as I filled at 5067.75, when the ES had't traded at that level as of 3:00:18? (see attached screenshot)

Thanks. I'm sure I'm missing something and I'd like to understand if I'm doing something wrong as I've had this happen more than once before.
imageScreenshot 2024-05-02 at 08.21.29.png / V - Attached On 2024-05-02 07:32:38 UTC - Size: 70.18 KB - 75 views
imageScreenshot 2024-05-02 at 08.18.19.png / V - Attached On 2024-05-02 07:32:44 UTC - Size: 195.49 KB - 57 views
imageScreenshot 2024-05-02 at 08.00.34.png / V - Attached On 2024-05-02 07:32:51 UTC - Size: 70.72 KB - 62 views