Support Board
Date/Time: Sun, 24 Nov 2024 22:38:41 +0000
Post From: UVOL/DVOL/NVOL24h Data Not Loading
| [2024-04-29 13:03:48] |
| Sierra_Chart Engineering - Posts: 17162 |
|
We do not observe any issue like this. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings ---- Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Only use this command from the Edit menu at the top of the main window or chart. Or, in the case of a Continuous Futures Contract chart, follow these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |